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Reinvent the in-store shopping experience with Tap to Pay

Accept payments, sell, and advise customers — all from a single smartphone.
Tap to Pay by HiPay turns a smartphone into a fully-fledged point of sale, seamlessly connected to your existing ecosystem, delivering a smooth, mobile, and frictionless in-store journey

The in-store experience, finally set free

A smoother, more human journey, right on the sales floor.

With Tap to Pay, payment becomes invisible.
Your teams support customers from advice to checkout without ever going to the counter, directly on the shop floor, using nothing more than a smartphone.

The result:

  • Stronger customer relationships,
  • Shorter wait times during peak periods,
  • More mobile, more autonomous, and more efficient teams.

Tap to Pay frees your teams from terminals and checkout counters, restoring human connection at the heart of the in-store experience

    Every interaction becomes a sale

    Never miss an in-store opportunity again

    With Tap to Pay, your teams get real-time access to inventory across the entire network and the e-commerce site.
    Even when a product isn’t available in-store — out of stock, missing size, or unavailable reference — the sale can be completed instantly through order-in-store.

    The customer is delivered directly to her home, with no break in the journey.

    Key benefits:

    • Zero lost sales
    • Higher in-store conversion rates
    • A seamless and consistent customer experience across all channels

      Designed for unified commerce

      Tap to Pay integrates seamlessly with your ecosystem

      Tap to Pay is not a standalone solution.
      It fits naturally into your unified commerce strategy and connects natively to your existing tech stack:

      OMS (Order Management System)

      Unify your inventory and customer relationships to deliver a revolutionary, seamless experience and, most importantly, to never miss a sale.

      CRM (Customer Relationship Management)

      Access customer preferences and CRM history in real time.

      All your performance in one place

      All your sales, across every channel and device, are centralized in the HiPay Console, giving you a unified, real-time view of your business.

      They've already adopted it

      Jonak has rolled out unified Tap to Pay with HiPay in its stores.

      « At Jonak, our goal is to offer an ever smoother, more personalized, and consistent customer experience, both online and in-store, in line with our values of closeness and innovation. Tap to Pay fits perfectly into this approach: payment becomes seamless and invisible, directly integrated into the in-store shopping journey. »

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      Ready to transform your customer journey with Tap to Pay?

      FAQ - Tap to Pay

      What is Tap to Pay ?

      Tap to Pay, also known as SoftPOS, enables the entire purchase journey to be completed directly on the merchant’s smartphone, without using a traditional checkout. Payment is made simply by tapping a bank card or a compatible smartphone on the mobile terminal. This solution makes payment seamless and invisible, while allowing teams to stay engaged with customers on the sales floor.

      What benefits does Tap to Pay offer in-store merchants?

      Tap to Pay enables the entire purchase journey to be completed from a single smartphone, without relying on a traditional checkout. Teams can guide customers from advice to payment, check real-time inventory, access the full catalog, and complete sales even when a product is not available in-store. This solution increases team autonomy and streamlines the customer experience.

      What benefits does Tap to Pay offer to customers?

      Payment becomes fast, seamless, and invisible. Customers enjoy personalized advice thanks to access to their purchase history and available stock. They can also instantly order products that are not available in-store for direct delivery, ensuring a smooth, uninterrupted shopping journey.

      Which providers enable Tap to Pay payments?

      HiPay is the payment service provider (PSP) that delivers the Tap to Pay solution. Thanks to its native integration with unified commerce systems (OMS), it not only allows payments to be accepted but also enables management of the entire customer journey from a single mobile device. client sur un seul appareil mobile.